Refund policy

At Fiaa Pret, customer satisfaction is very important to us. We take great care in ensuring the quality of our products. However, please read our refund policy carefully before making a purchase.

  • All sales are final. We do not offer refunds or cash returns.

  • Refunds are only applicable in cases where:

  1. The product received is damaged, defective, or incorrect.

  • Any such issue must be reported to us within 24 hours of receiving the order, along with clear pictures or video evidence.

  • Once the claim is reviewed and approved, we will offer:

  1. A replacement, or

  2. A store credit, as applicable.

Please note:

  • Items purchased on sale or at discounted prices are not eligible for refund or exchange.

  • Colors may vary slightly due to lighting, photography, or screen resolution.

  • Fiaa Pret reserves the right to approve or decline refund or exchange requests after inspection.

For refund-related queries, please contact our customer support team via our official communication channels.